disgusting service

"I'm writing to express my frustration with the consistent issues I've experienced with my WiFi service since signing up for the contract. This is the third consecutive day that my WiFi hasn't been working, and it's a recurring problem that I've faced multiple times this month and last.

Despite calling your support team, I was promised a callback from a technician that never came. What's even more disappointing is that I'm still being charged the full amount, despite the subpar service. i work from home and due to this i am unable to do any work.

I hope you'll take immediate action to resolve this issue and provide a reliable WiFi service that meets my expectations. I look forward to hearing from you soon.