DISGUSTING SERVICE

Internet Network service has been down in the Balmoral, Mpumalanga area since the 24Nov24. With numerous calls to the Vodacom customer service center it has become evident that no technician from the back office has been assigned to the fault as they experience to many backlogs. Refuses to work weekends. No time frames can be given as nothing is being done to resolve the problem. No gestures of good faith provided. It is utterly ridiculous and has become apparent that Vodacom doesn't care about their customers, if you read through the multiple complaints logged on this platform. It a disgrace, Vodacom has failed the nation.