DISGUSTING SERVICE

I have had a terrible experience with your sales department today. I am being charged for services I never asked for and being told that it is fair. After which the customer consultant put the phone down in my ear. I am not interested in the errors made on Vodacom’s side. I wanted to cancel the contract all together when my original 24 months were up, but was convinced by the customer care agent to keep a R90 month to month service. The contract that was supposed to go onto a month to month in Aug 2019 was never done, instead I was put onto another 24 month contract. When I queried this I was told that they would have to go back and listen to recordings where I asked for the contract to not be renewed. I receive a bill today for over R300?????? I did not ask for this. The amount that is supposed to be charged every month (on a month to month basis) was R90 only. Where are these extra fees coming from?????? You should have rectified the mistake and not made a bigger one. Your communication s****s and customer service is utterly disgusting. I expect that the problem is rectified and I would like to cancel my services with Vodacom effective IMMEDIATELY.