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Carolina D
1 reviews | Active since Sept 2023
19 Sept 2023, 13:57
Disgusting service
Upgraded a ****le beginning of September. It has not worked since receiving it. Have spoken to 9 different people at Vodacom, with no luck.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Sept 2023, 14:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Sept 2023, 14:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Carolina D's updateReviewer Update
19 Sept 2023, 15:16Thank you Dean, for making contact with me, after speaking to 9 call centre staff since the beginning of September. Holding thumbs that all will be working.
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Carolina D's update19 Sept 2023, 15:16
Reviewer Update
Thank you Dean, for making contact with me, after speaking to 9 call centre staff since the beginning of September. Holding thumbs that all will be working.
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Carolina D's updateReviewer Update
26 Sept 2023, 11:36We are are now to the end of September, and still no ****le working. Why do they not exchange the ****le and sim card?
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Carolina D's update26 Sept 2023, 11:36
Reviewer Update
We are are now to the end of September, and still no ****le working. Why do they not exchange the ****le and sim card?