DN
Dayalan N

1 reviews | Active since Mar 2016

09 Jul 2020, 07:51

Disgusting service!!

I have lodged several complaints about the sim card contract I was given. This number was registered to someone and I am receiving phone calls and SMS'es continuously about unpaid accounts that does not belong to me. I queried it and was told to contact the attorney who is sending this information. *** this is not my responsibility to sort this out! I am going onto other social media platforms to voice my concerns and the people need to know what we are dealing with *********** pathetic service. I want this contract canceled today!!

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Replies (1)
Vodacom
Vodacom's reply09 Jul 2020, 09:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team