YC
Yolanda C
1 reviews | Active since May 2020
23 Feb 2026, 11:18
Disgusting service
2 months later and still no assistance from Vodacom. Every consultant that has reached out has not called me back as promised. The last person I spoke to was Debbie and she promised to assist with sorting out my issue. After a few calls and promises, it has been over a week and I have not heard back from her. I am absolutely appalled at the service after supporting this business for over 20 years. So disappointed and will be moving my service to another service provider. Vodacom you should be ashamed of yourself to do this to your customers.
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Replies (1)Vodacom's replyOfficial
23 Feb 2026, 12:06 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply23 Feb 2026, 12:06
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
