TM
Thandiwe M

1 reviews | Active since Dec 2012

15 Oct 2021, 12:07

Disgusting service

Someone from the call center upgraded my contract without speaking to me and when I went to query at the Kroonstad branch I was given a number to call without any assistance. Worst service ever. Disgusted

0
Replies (1)
Vodacom
Vodacom's reply15 Oct 2021, 14:32
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team