Disgusting service
Extremely poor and frustrating service. Fibre has not been workin g for more than a week The onli help they can gv u is to escalate the query. Its been a week of calling everyday only tp be told they will escalate.
Mamager promised to call back and didnt.
A hol lot of empty promises with a call centre that is designed to not assist!!!
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Vodacom's replyOfficial
19 Nov 2022, 11:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Nov 2022, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team