1 reviews | Active since Mar 2018
Disgusting service at Vodacom concerning upgrades
I have been with Vodacom for more than 10 years and last year was the first and the last time I upgrade my contract in store because they gave me a upgrade deal and I was happy until the consultant told me I should collect my gift the following week and it is now 5 months later and between that time I had to phone numerous vodacom numbers up until their head office in jhb where the woman that answered was rude and abrupt and when my two contracts expires I won't ever go back to vodacom.They should really check on their instore complaints.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Morning
Thank you for the time and effort taken to voice your dissatisfaction to our office and for allowing me the opportunity to assist. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per our telephonic communication, Pierre Schulz has ensured that your accessory is available for collection. We sincerely apologize for the inconvenience experienced.
Kind regards,
Ragmah Stevens
Good Morning
Thank you for the time and effort taken to voice your dissatisfaction to our office and for allowing me the opportunity to assist. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per our telephonic communication, Pierre Schulz has ensured that your accessory is available for collection. We sincerely apologize for the inconvenience experienced.
Kind regards,
Ragmah Stevens