Disgusting service at Vodacom

<p>I'm received my contract phone last week at Vodacom Waterfront (package deal Samsung S7 edge + Samsung tab) when I went to collect no one tells me that the simple card needs to be actives, they just hand both phones to me and that was it. I had to literally drag information out of the agent (Johan) on whow to put a simple card and etc. Yesterday I call the Vodacom call centre to active the simple card and I'm told I need to call the next day before 19H00 which I did and only to be told the store is the only people that can active the sim. I need to go back to the store to active. WHY COULDN'T THE STORE ACTIVE THE SIM SAME DAY AS THEY WERE WELL AWARE I WAS COMING. HOW DO THEY EXPECT ME TO ACTIVE. IT'S QUICK TO OPEN A CONTRACT BUT THE AFTER SERVICE IS PATHETIC. I NEED THIS RESOLVED ASAP</p>