DISGUSTING SERVICE AT RUSTENBURG WATERFALL MALL VODACOM

<p>Went to the Waterfall mall shop to enquire about my dissappearing airtime. Was met by a very rude consultant rolling her eyes at me, who then called the "manager" who tells me I must just wait they are fixing it. I asked when it will be fixed as it is already the 7th of the month. She told me I can cancel my contract. I said to her she must then cancel it now they can take the phone. She said I must pay for it there is nothing she can do and turned her back on me and walked away telling the consultant to call customer care. Consultant _with EXTREME_ effort called customer care and called someone else to hold on the line. Both were terribly rude and no help at all! The way they talked down to me and handeled the situation was extremely unprofessional. I highly doubt that either have ever worked in customer care. </p>