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Leanne C

1 reviews | Active since Aug 2023

27 Oct 2024, 00:01

Disgusting service and unprofessional approach

Online sales department does not have any telephone etiquette and lacks so much skills when it comes to liaising with clients..regret the day I choose to sign up a contract with Vodacom

0
Replies (3)
Vodacom
Vodacom's reply27 Oct 2024, 13:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LC
Leanne C's update15 Nov 2024, 16:05
Reviewer Update
  1. Good day my apologies please be advised that I've been working out of the country therefore I haven't rep****,my contact number is ***, I've been trying channels to get the actual assistance but have been inconvenienced.

Regards ,Leaanne
LC
Leanne C's update18 Nov 2024, 18:28
Reviewer Update
Good day,

Please be advised that I've gone through my email as well as my spam box I haven't received any response from Vodacom regarding my query,could you either please try to resend it?

Thanks in advance,
Leanne