1 reviews | Active since May 2010
Disgusting service and treatment of long time customers
<p>I did an online upgrade on Thursday 13 October 2016. Promised delivery on Friday or early this week. When phoning you are shunted from pillar to post only to find the order was NEVER processed. Now there is no stock and upgrade is on back order. VODACOM GET YOUR ACT TOGETHER</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Another promise. I need this followed up asap. I am about to cancel my dealing with Vodacom all together
Another promise. I need this followed up asap. I am about to cancel my dealing with Vodacom all together
I am not far from that believe me. Just because they say that they have taken steps the matter is resolved sows the contempt they show to clients. I am still waiting for some kind of manager to contact me. But they hide behind the customer centre agents and are just never available.
I am not far from that believe me. Just because they say that they have taken steps the matter is resolved sows the contempt they show to clients. I am still waiting for some kind of manager to contact me. But they hide behind the customer centre agents and are just never available.