Disgusting service and pathetic customer care
<p>I was phoned by a sales rep from Vodacom on Monday 10 July 2017, who was insistent on selling me "a more cost-effective deal". Contract: 1- ********** ********** . I am now completely unable to buy data and nobody at Vodacom is interested in reversing this extremely sorry state of affairs. I will never ever talk to a Vodacom sales rep over the phone again as long as I live. I will throw the phone down immediately. I truly despise the way Vodacom does business.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Anne
As per our conversation, your problem has been resolved.
Kind Regards
DL
Dear Anne
As per our conversation, your problem has been resolved.
Kind Regards
DL