1 reviews | Active since Jul 2013

17 Jul 2017, 11:25

Disgusting service and pathetic customer care

<p>I was at vodacom melyn on sat to get my phone fixed , i was not impressed by the attitude of one of your Consultant . She is treating customers like her kids . I love my vodacom but people like her will make me think twice when recomending the brand to my family and friends </p>

0
Replies (2)
Vodacom
Vodacom's reply17 Jul 2017, 11:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Jul 2017, 10:15
Official

Dear Lethabo,

Feedback has been provided.

Regards,

Cassandra