Disgusting service and False Promises

I have tried to get monthly tax invoice, statements and Itemised Billing email to me as I have been getting for years. I upgraded the contract in October 2024, and since then, the monthly email has not been forthcoming in spite of emails and calls to Vodacom every month now for 8 months, and every month I am promised that the system has been updated and I will receive it in the next month. This organisation is unprofessional and disgusting, and I do not recommend Vodacom. Please use the competition, MTN.