JM
Justine M

1 reviews | Active since Jul 2014

30 Aug 2016, 16:29

Disgusting Service and experience with Vodacom.

<p>Iv been with Vodacom for as long as I can remeber and I have offically had enough with the bull**** service.</p> <p> </p> <p>I now- bought a data bundle(Last night) to last 30 days- all to be told it expires tomorrow. WHAT THE HELL BULL IS THAT!</p> <p>Besides that- I have been sent a bill that states you are charging me for a migration that should not cost a penny- as I was told by your consultants and supervisor.</p> <p>So I will be debited R2500 as per the statement sent!!!!!!!!!!!!</p> <p>How many more times must I call in to sort this issue out- ALL TO HAVE NO RESPONSE WHAT SO EVER!!!!!!!</p> <p> </p> <p>I WANT MY 500mb DATA THAT I BOUGHT AND I WANT MY ACOUNT CLEARED OF THE MIGRATION FEE IMMEDIATLY!!!!!!</p> <p> </p> <p>I am so damb sick and tired of this constant bull**** I have to deal with with vodacom.</p> <p>Over a decade with you now I think its time to move on!</p> <p>FIX THIS VODACOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply31 Aug 2016, 08:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team