KL
Karen L

1 reviews | Active since Dec 2020

29 Jan 2021, 06:29

Disgusting service and con man sales consultant

This is not my first review on this Vodacom rips offs. Vodacom and it's partner Modeo continue to give me the run around. When all I need is to listen to the recording where the sales consultant fooled me into an additional line that I can't afford. I need it canceled. Your service has been shocking and disgusting after being with this network for over 16 years! I am disgusted and disappointed this is how you treat your loyal customers! I would like this matter to be resolved immediately as this has gone on long enough!

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Replies (1)
Vodacom
Vodacom's reply29 Jan 2021, 07:43
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team