Disgusting service
I have a cancelled contract but am unable to contact vodacom. They keep deducting funds from my bank account. This is not acceptable.
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Vodacom's replyOfficial
23 Feb 2023, 07:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Feb 2023, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
08 Mar 2023, 16:23You state that a credit for invoices has been requsted yet I have just received an email from you stating that you will be deducting amounts from my bank account again. Is this not contaradictory? Does Vodacom have any idea as to what they are doing?
's update08 Mar 2023, 16:23
Reviewer Update
You state that a credit for invoices has been requsted yet I have just received an email from you stating that you will be deducting amounts from my bank account again. Is this not contaradictory? Does Vodacom have any idea as to what they are doing?