DISGUSTING SERVICE

I am extremely disappointed with Vodacom insurance and will definitely be canceling my insurance tomorrow, first of all it was not updated on their system the make and model of phone that i was claiming.... I waited in that store for 2 hours while Nkateko from Savanna branch Polokwane did all she could to assist me... I was told i can choose any phone and only top up but noo i had to get Neo Sekatubane from their call centre who wasn't so keen on helping or to put me through to any supervisor, they insisted i only qualified for a specific phone which was not even in the store and they couldn't improve, infact i was told to drive to another Vodacom or wait for it to be ordered from warehouse... Im disgusted by the service.