Disgusting service

Vodacom and their support team does not know what they doing. I have not been able to receive sms’s for over a week now and no one seems have a solution. I need the sms functionality to receive OTPs to log into my work website however Vodacom cannot help. How is it possible to make and recieve phone calls, to send out sms’s but not receive sms’s

I have wasted so much money buying airtime and multiple different SIM cards to “activate” my number.

It’s pathetic and their service agents are ridiculous rude. I would never recommend them as a service provider again!