DISGUSTING SERVICE & ACTIVATED A DEAL THAT WAS NEVER DELIVERED DUE TO STOCK AVAILABILITY !!!!!!

I am completely appalled at the service from Vodacom. This has been the most frustrating experience I have ever had.

Your online channel claims that a deal that was cancelled before delivery due to no stock was activated an accrued charges. How is that even possible when you emailed me to say that there was no stock and when I called to follow up re delivery was advised that the deal was cancelled due to stock availability.

I then decide to go for the S20 Note with your Ballito store on the last day that the TV deal was on offer. For half a day I get advised that the system was offline and later that day get told that I only qualified for P40 which I did not understand based on my salary bracket and earning criteria. I then get told that the online team did not update my status and employment details and that I was activated on a deal which I actually never took delivery off. YOU HAD NO STOCK - HOW CAN I GET CHARGED AND YOU MESS UP MY CREDIT PROFILE FOR SOMETHING YOU DID NOT HAVE STOCK OFF. I WILL BE TAKING THIS TO THE OMBUDSMAN AND EVERY SOCIAL MEDIA PLATFORM.

DO NOT GO WITH VODACOM - DO NOT WASTE YOUR TIME!!!!!!

I WANT A SENIOR MANAGER TO MAKE CONTACT WITH ME ASAP TO GET THIS RESOLVED.

Vdacom does not even deserve the 1 star!!!! I have been engaging with Naledi from Ballito Vodacom and to date not ince has her manager bothered to even contact me despite the frustration that this has caused me.

Can someone who gives a damn about customer service give me a call and help me resolve this ASAP!!!!