Disgusting service

I signed up at Vodacom Canalwalk Cellucity around the 10th of June for they Fibre deal they offered. I was assisted by Steven who assured that there is coverage in my complex and all will be sorted in about 6 weeks time. He explained interim data to me but never explained that this is what i will get every 1st of the month and will be charged for the as soon as the second 100gb kicks in. I called and was advised to call client care cz now it was sold to us bt it became my problem to follow up. I tried tracking my order which was impossible with the limited resources because i am not fami**** with Vodacom at all. I called and was assisted by Raeesah Dustay in fibre tech support, who just straight up told me that she cannot help and i must just cancel the service because vuma and sadv does not cover my complex (Most ppl in my complex is with Vodacom on the same package by the way). Spoke to Steven, the guy at cellucity who sold me the deal and he also just told me to cancel. I called back and spoke to Grace in Fibre tech support who told me to call SADV to follow up and it was then that i asked her about the address they have on the system. The entire time the address was wrong. I gave her the correct address and she sent it off and also explained that it was assigned to Zanele. I then heard nothing for another few days. I then took it upon myself to call again and spoke to Vuyo(such a sweet patient agent ) she assured me that what the other people told me to do is not necessary and that she would follow up and give the correct details. I was then explained that sadv is now a isp like vodacom but vumatel took over and would handle everything. Till today nothing has been resolved. Vuyo went the extra mile in giving me her whatsapp details and keeping me posted everyday. I received a call from Zanele who only AGAIN gave the an address she had that was INCORRECT and told me again that i she would call me and inform what next because she is also not sure abt the complex. How can people sell something to you and take you through the whole process only to tell u now u must arrange a courier and cancel the service and then still be billed as well. I feel so mislead and ****** of my time. I could've gine to afrihost who later told me their service takes 3 to 5 days for the same price, yet i gave vodacom the benefit of the doubt that they know what they are doing. These consultants and agents just tell you what you want to hear in order to make the sale or get you off the phone.i am beyond ****ed off that now the 3rd person is telling me to cancel and no one can give me clarity. They are supposed to be sure that you can get coverage before selling to you and the fact that theh charge you for data you did not even know is revolving bt was said its for free and assured the activation of fibre will be sorted in a matter of days. This is disgusting and i will not leave it at that. I was ******* into taking their ****ty lte packages that they overcharge people for. I am still liaising with Vuyo who is also left in the dark because of limited resources. I need them to collect their **** as soon as possible and deal with their *********** staff who is not up to date with their providers and how their processes wor****