Disgusting service

Good day,

After never receiving a call from your fibre department and me phoning them 5 times requesting feedback I sent an email requesting my entire application and the vetting thereof to be cancelled.

Not to long after I sent the email to Sphumelelo Nxumalo I received an email and sms that the line was approved

I then sent her as well as customer care another email to cancel the application and the email was too ignored

Yesterday I received a call from Vumatel and I told them as well the application is cancelled.

Today i received an sms to state that a business router is going to be delivered . I tried to call the 082194 number i hung on for 45 mins no answer

I would like the email address of the CEO please I would like to send him all my emails where i requested cancellation and feedback and I would like to report customer care and the staff member mentioned above for bad service delivery

The sales order number is SO ***

I will be cancelling every single contract I have with Vodacom as it expires your service is terrible.