BM
Boitumelo M

1 reviews | Active since Jul 2020

02 Dec 2021, 10:41

disgusting service

you guys are absolutely ridiculous. My phone is still locked even after I paid. Your customer service department is disgusting. I spoke to a gentlemen by the name of Patric last night who refused to provide his surname. to say he was rude and unhelpful is an understatement. Please unlock my phone and i also want to cancel this contract as it is on a month to month now

0
Replies (3)
Vodacom
Vodacom's reply02 Dec 2021, 11:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
BM
Boitumelo M's update02 Dec 2021, 12:40
Reviewer Update
please call mow now

this has gone on for longer than it should have
BM
Boitumelo M's update03 Dec 2021, 15:16
Reviewer Update
and yet again you block my cellphone services, even after I have paid.
I swear I am done with your company.

Vodacom is the worst service provider in SA

please get someone to call me ASAP TO assist with this.

i am busy planning a funeral and I cant afford not to have a phone