NP
Nikita P

1 reviews | Active since Nov 2019

22 Jan 2024, 13:12

Disgusting service!!

Absolutely disgusted with Vodacoms service!!! You were supposed to cancel my contract once it was paid off, how dare you continue the cover and expect me to pay! That's *****!! Your call centre is completely ***********. I want my contract cancelled and i want you to call me to rectify this. You can message me for my number!

0
Replies (3)
Vodacom
Vodacom's reply22 Jan 2024, 14:10
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply22 Jan 2024, 14:11
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
NP
Nikita P's update22 Jan 2024, 14:28
Reviewer Update
How would you do that? U don't have my number! Your call centre even dropped the call on me, your team leaders can't even take a call.