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Pauline M
1 reviews | Active since Aug 2020
25 Jul 2022, 11:43
Disgusting service
I logged a complaint on the 12th of July 2022 and still no call, or resolution. Instead I received a response telling me about a contract I cancelled.. Not sure how that's supposed to assist. I requested a call but till today no one has come back to to me. I called 082 135 and again no assistance.. Im very disappointed.. This service is honestly disgusting 🤢.
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Vodacom's replyOfficial
25 Jul 2022, 11:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jul 2022, 11:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team