1 reviews | Active since Dec 2016

03 Dec 2016, 17:07

Disgusting service!!!!

<p>For 2 weeks now I am unable to make calls or send SMS's to other service providers (Landlines, MTN, Cell C, etc.) nobody can tell me what the problem is. I have recieved a lot of "We'll do this or that and call you back in 10min to see if the problem is rectified." I am still waiting for ALL of these phone calls. According to the SMS notifications all my service query's are closed/rectified. I am thoroughly disgusted in the service I have recieved!</p>

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Replies (1)
Vodacom
Vodacom's reply04 Dec 2016, 08:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,