OM
Ouma M

1 reviews | Active since Nov 2016

28 Nov 2016, 15:38

Disgusting service

<p>The shop service is down to the dumps their staff is not proffesional at all including their store manager. The do not understad what customer service is.</p> <p>I waited since staurday for a sim swap on my new contract. I called and spoke with a manager and promised a consultant will call me to help me since morning i have not recieved a call even now.</p> <p>I would not refer any client to that shop at all.</p> <p>Store Man: Mahummad</p> <p>Staff: Lebo, Rene</p> <p>Vodacom Matlosana Mall</p>

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Replies (1)
Vodacom
Vodacom's reply29 Nov 2016, 07:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team