Disgusting service

<p>Hey</p> <p>I'm complaining on behalf of my Mom. She has been vodacom since cellphones came to SA. She's been on contracts for all these years. She was called called by vodacom to migrate to a different package. The migration should take effect from tomorrow morning. The problem is that her phone has been ineffective since this morning. She needs her phone for work purposes. She has more than 100minutes worth of airtime left. The problem is that nobody informed her that the migration will take effect from the previous day already. So she has no way to stay in touch with her work and she loses her airtime. </p> <p>I called vodacom to query this and to find out if they could do anything to help and the lady on the other end had an attitude and was not helpful at all. She couldn't give us any answers besides "I don't know". </p> <p>Please help a frustrated customer </p> <p> </p>