1 reviews | Active since Nov 2010
Disgusting Service
<p>Herewith my referne numbers where I tried to resolve the problems with my vodacom service provider: Ref 1- ********** 2160 ; 1- ********** 7124.</p> <p> </p> <p>I went to to Vodacom store in East Rand mall on 19 Oct 2016 without any resolution to my problem.</p> <p> </p> <p>I still do not have any data available neither can I make calls. The data that I purcahse myself do not reflect on my phone. My phone is completely useless at the moment.</p> <p> </p> <p>I cannot use my device and I need this problem to be resolved immediately.</p> <p> </p> <p>Vodacom does not resolve my issue - they keep on sending sms messages to say that the call has been closed but the problem is still there.</p> <p> </p> <p>Contact me on my husband's email address as I cannot access my email due to the problems described above. My cellualr number is ********** (Mrs P Booyens).</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
