DG
Dheshen G

1 reviews | Active since Jun 2010

21 Oct 2016, 14:14

Disgusting Service

<p>I went to the Vodacom shop in Rivonia.</p> <p>I ordered the iphone 7 online and up till now, no one has contacted me.</p> <p>so I went to the vodacom shop in rivonia to order on.</p> <p>I wanted it on the red advantage package.</p> <p>The lady there told me it would be +-800.</p> <p>I went in today to collect my phone as they had no stoock the previosu time, only to be told it is now R1300.</p> <p>That is double the price.</p> <p>I have been a customer with vodacom for more than 10 years now and i have 4 contracts.</p> <p>Thanks Vodacom ... I see what being a loyal customer means to you.</p> <p>I am going to move all my contracts.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply21 Oct 2016, 15:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team