Disgusting service

<p>I have loaded a recurring data bundle on my contract which kicks in automatically every month, however, this month it did not kick in. I phoned on 8 October for them to resolve this and was told it would be sorted in 48 hours! On 13 October nothing had been resolved nor was I contacted about this issue! I phoned again and was told that the technician would call me by the end of the day!! It is 15 October and I have heard nothing from Vodacom, my data bundle has not yet been loaded and I am incurring out of bundle charges which are expensive!!!!</p> <p>Phoning them doesn't help and there is no email address!! How is a person supposed to get this resolved!!!</p> <p>I am frustrated and absolutely disgusted!!! This is the second time Vodacom have charged me for a bundle, not loaded it and have then charged me out of bundle rates!!!</p> <p>Shame on you Vodacom for *****ing money from people!!!!</p>