AR
Arin R

1 reviews | Active since Aug 2021

25 Oct 2024, 12:14

Disgusting Service

Utterly Pathetic

My husband's number was blocked 6 months ago, this was a number he had been using for over 10 years and all accounts are linked to this number. They said the number was under investigation due to airtime being recieved from unknown numbers We had given all details requested by Vodacom, we received no communication except that the number will remain blocked due to investigation.

The number was recycled and it's currently active. We have been querying for days without any response from Vodacom

0
Replies (1)
Vodacom
Vodacom's reply25 Oct 2024, 14:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team