JK
John K

1 reviews | Active since May 2012

01 Sept 2016, 11:21

disgusting service

<p>i have an upgrade with vodacom and am beig charged for data *******ly.they have apparently changed systems and heir admin is a mess.you cant help from the call centre because its also a mess.</p> <p>one just hopes hello peter will get them to come back.impossible to find someone who can help.</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2016, 11:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,