SC
Simon C
1 reviews | Active since Jan 2024
22 Jan 2024, 17:15
Disgusting service
Vodacom's business practice has been nothing short of disgusting in the way they've handled my father's account after he has passed on and the lack of service in this matter after complying with all their demands. Only for them to try and ****** me out of more money after the lack of performance in this matter is mind-boggling after their own mishaps. It is clear that vodacom's retentions department and legal department are not are keen on keeping their clients.
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Replies (1)Vodacom's replyOfficial
23 Jan 2024, 07:55 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Jan 2024, 07:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
