1 reviews | Active since Jul 2012

22 Jul 2016, 15:50

Disgusting Service

<p>Vodacom have not debited my account through their own ineptitude, despite confirming my account details several times. They have now had the audacity to mess with my credit rating. Gave up trying to get through to the call centre and accounts. Complete shambles of a company. Only wish I could cancel the contract!</p>

0
Replies (2)
Vodacom
Vodacom's reply23 Jul 2016, 04:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update30 Jul 2016, 09:52
Reviewer Update

I am still waiting for someone to conatct me!