Disgusting service

<p>Account is fully up to date and phone remains blacklisted I have phoned customer care for over 3 hours today to rectify this issue and not ONE person could even begin to assist me, nor were they even willing. </p> <p> </p> <p>The specific employee that I dealt with was Richard (Rich) from customer service call centre was extremely rude and threw a personal defamatory attack. I dealt with him after dealing with several other people in customer care and being bounced from accounts to black listing services etc. I am firstly disgusted by the service and secondly by the lack respect for customers. </p> <p> </p> <p>The only response I got was I must switch the phone off for 72 hours and wait for this mistake to be rectified. The biggest problem is that one of the phones on the contract have been sold and the poor person who bought it suffers without a phone due to Vodacoms lack of competence and ethical business practice. Which subsequently makes me look like I have sold a faulty phone.</p> <p> </p> <p>I not only need this issue rectified immediately but I need my report about disgusting treatment of clients by call centre employees to taken to the relevant personnel.</p>