RM
Rene M

1 reviews | Active since Jun 2016

14 Jun 2016, 15:36

Disgusting service

<p>Was charged with a R8000 bill in December for a phone which isnt used. Then it was investigated and they told us we owe on R1600 now that amount has been paid but yet all of our accounts are blocked . We keep getting mad bills from them of amount that jump up and down continuously. No one can help us and nothing ever gets resolved. Went to vodaworld and yet still the same outcome and bad service. </p> <p>Very disgusted with vodacom.</p>

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Replies (1)
Vodacom
Vodacom's reply15 Jun 2016, 05:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,