1 reviews | Active since Sept 2016

02 Dec 2022, 11:36

Disgusting Service

Yet again Vodacom is consistent in bad/no communication and another cancellation that doesn't go well. Seriously who manages this company? I asked for early settlement, i paid and sent my POP and yet they still debit my account. I sent another email asking for confirmation and no reply. Vodacom your service is disgusting!

0
Replies (2)
Vodacom
Vodacom's reply02 Dec 2022, 11:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update02 Dec 2022, 12:35
Reviewer Update
Good day,

I live in the UK now so the only way to get hold of me is on email or my UK number.