1 reviews | Active since Jun 2016

10 Jun 2016, 09:01

Disgusting service!

<p>Been having problems with Vodacom for a while now. Sick to death! No one gets back to me. On a contract. Haven't had an invoice for a year and a half! But I still pay R629 pm. (Have skipped a month or two but have caught up) they have recently sent me a HUGE bill which is completely wrong. I enquired about it noone gets back to me or sorted it out! They have switched me off so I can't get calls or call out.. it's their mistake and problem and I now have to go buy a new sim and ' reactivate ' at my own accord. What the hell Vodacom!</p>

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Replies (1)
Vodacom
Vodacom's reply10 Jun 2016, 10:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,