Disgusting service

I am absolutely fuming, after spending an hour and ten minutes on the phone, going through to 8 different consultants , all whom which couldn't help me and tossed me onto the next, only for the last consultant to accidentally put me through to some other random department!!!! I am at my breaking point now and just want my money back!!!!!!<br> In October last year i decided to take out a data contract which was offered to me via telephone. Once i received the package i then decided at that moment to cancel the contract. All was well and the parcel was collected and taken back, only for me to find that they were still billing me for a contract i was not even using!!!! To this day they are still billing me and all i want is for it to be cancelled and for me to now get my refund! I dont know what else to do or who else to speak to, but I am sick and tired of spending hours on the phone fighting this, and i assure you, i will never EVER take out a Vodacom contract again! I have been with Vodacom the past 16years and have been nothing but loyal. After all this, i have decided i will NEVER use them again. I am done. I would like to see if anyone will bother contacting me.