AR
Ashvir R

1 reviews | Active since Dec 2017

16 Oct 2025, 18:10

Disgusting service

I would like to share my disappointment with vodacom whereby I was sold a contract which was not compatible with my area after trying to cancel on several instances nothing was fruitful eventually I got a call stating that the area doesn't support 4g now I get a quote with a hefty premature cancelation fee ,I was sold the incorrect product and still I'm liable for cost of the premature cancelation fees.vodacom is really pathetic

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Replies (1)
Vodacom
Vodacom's reply17 Oct 2025, 06:47
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team