1 reviews | Active since Jan 2015
DISGUSTING SERVICE!
I have been trying to sort out my Vodacom account for over 2 and a half months! Every time I call in they give me a later date to call back. One consultant - MARIA FROM COLLECTIONS - even just transferred my call when I hadn't finished talking! My account WAS in arrears. I settled in Jan. Now they are saying I owe 7000 bucks! I have been talking to so many different people who promised to sort my account. Some say a reversal of the handset installment must be done - others say they are overcharging me on one number. I don't even know what the exact issue is anymore! I keep getting calls and even had my account suspended because of their errors and I had to pay the penalties to get it reinstated! They give me a date to call back but it is never really resolved.
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
