DISGUSTING SERVICE

And yet another bad review as they have even bothered to give me any feedback on why what happened happened and I have it in writing that none of what transpired was my fault and yet they penalise me for their incompetence. Due to their error they are affecting my credit record as well, they neglected to cancel the contract until I phoned to tell them I had never used the phone or contract. Then I get an email from them with invoices and statements showing i owe for the contract that never was