Disgusting Service

Vodacom debited my bank account twice. Now had this have been any other time of the year this would be fine and I would wait the 24 hour period. But the fact that I am going on holiday tomorrow!!! And I can't pay because Vodacom decided to debit my account twice which is utterly unacceptable. Not only is Vodacom ruining my holiday but making me lose a R2000 deposit because it is too late to cancel. I call that Theft. And then I'm told by lhozi in the call centre that I need to go into the bank tomorrow, which is a public holiday and have them reverse the debit order. I have never heard of such **** in my life. Why should my entire new year be ruined because the Vodacom accounts department are a bunch of *********** fools. I expect better Vodacom I've been a client of yours for 12 years and the level of service received today makes me want to change service providers