CL
Crystal L

1 reviews | Active since Oct 2012

04 Nov 2015, 08:17

Disgusting service.

2 weeks after having my brand new phone, I accidentally dropped it and it had to go in for repairs. I eventually got it from repairs a month after booking it in. I had it back for 2 days and saw that it wasn't really repaired. The entire screen could come off and I all of a sudden had problems with my camera, which wasn't there before. Another week has now passed and I still do not have my phone back. I don't know what it is with Vodacom but I can just never win. There isn't a month that passes that I do not struggle with my service provider. Vodacom has been a great disappointment for me and I don't see myself renewing my contract with them once it runs out this time. I've made this mistake once, I will not make it again.

0
Replies (1)
Vodacom
Vodacom's reply04 Nov 2015, 13:51
Official
Hello Creeza92,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team