JS
Joy S
1 reviews | Active since Oct 2014
16 Oct 2015, 11:35
Disgusting Service
I handed my phone in on 22 September 2015. The touch pad is faulty. I received a few SMS that it was in repairs. After calling on the 5 October I was told it was at advanced repairs and only arrived that day. I was told it would be escalated. It is now 10 !!!!days later in advanced repairs!!!!<br> I have had to lend a phone and when I phone I get NO!!! news about my phone. I will be cancelling my phone as how can I pay for a service if this disgusting treatment you get.. Shaun has tried to help but cannot do anything if there is no service!!! It is now 4 weeks
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Vodacom's replyOfficial
16 Oct 2015, 12:41Hello Joy Stevens,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply16 Oct 2015, 12:41
Official
Hello Joy Stevens,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM