Disgusting service

My letter to Vodacom today<br> <br> Just in case there is ANYBODY in your organisation who actually does care about your customers I would like to tell you the following.<br> <br> Firstly let me explain. I am (unfortunately) one of those people that your company does not care about.<br> I am presently disabled and live connected to machines. I did an upgrade on one of my numbers in order to supply my care giver with a Samsung s5 instrument , which she uses with her pay as you go number<br> Am sure that you could ( if you were interested enough ) check up on my account and you will see the upgrade was done on tell no ... at your shop in Eastgate. This upgrade was done on 21st Feb.<br> She has been using the phone ever since.<br> <br> UNTIL<br> SOMEBODY IN YOUR ORGANISATION FOR REASONS ONLY KNOWN TO THEM SELVES DECIDED TO BLACKLIST THE PHONE<br> Have been in contact with your selves by phone and email since the 8th and am still getting the run around from you people in order to unblock this phone. You even went so far as to lie to me in an sms yesterday at 11.15 telling me to switch off the phone and it will be unblocked within 24 hours but of course that was just an outright LIE. Just reaffirming that your custo