AN
Anja N
1 reviews | Active since Dec 2021
04 Dec 2021, 21:35
Disgusting service
I have had the Worst experience with Vodacom. I have been with them for probably 20 years already. The way I was treated today was absolutely disgusting. I requested a manager contact me and I am still waiting. You make an arrangement which is recorded. They advise you the arrangement is in place and then they totally do the opposite of what was discussed!!!! I am beyond livid
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Vodacom's replyOfficial
05 Dec 2021, 13:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Dec 2021, 13:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team